Do not forget to be happy during the journey because the journey can be a long one until we reach our destination.
Came across it via Gaur Gopal Das podcast
Way beyond survey
A remarkable customer experience starts with heart, intuition, curiosity, play, guts, taste. You won't find any of it in a survey.
- Jeff Bezos
Self made myth
There is no such thing as a 'self-made' man. We are made up of thousands of others. Everyone who has ever done a kind deed for us, or spoken one word of encouragement to us, has entered into the make-up of our character and of our thoughts, as well as our success.
- George Burton Adams, American historian
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